Issue a card

Partners can enable different card types and forms that suit their business requirements.

The card issuance process has some prerequisites before a card can be issued to a customer:

Virtual Card

Virtual cards are payment cards similar to physical cards, but in a digital form. They can function like a physical card and are enabled for online and offline payments. For offline and in-store payments, these virtual cards must be tokenized into a digital wallet before they can be used.

A virtual card is issued to a user account in an active state. They don't need to be activated and are ready to be used immediately for payments, provided the user account has a balance.

Physical Card

Physical cards are the physical and tangible form of payment cards. They can be used standalone for online and offline payments, provided that the user account has a balance.

A physical card is issued to a user account in a “pending activation” state. They cannot be used unless the card has completed the activation process. The activation can only commence once the physical card has been delivered to the cardholder. Details about the card will need to be verified by the partner before the physical card can be activated.

Physical cards have two (2) types:

1. Personalised Physical Cards

Personalised physical cards are printed with the cardholder's information embedded in them. This embedding of cardholder details on the cards is called personalisation. Usually, these cards are printed in batches depending on the order arrangements of the partner with MatchMove and the card printer.

Card delivery can be directly from the card printer or picked up by the partner.

2. Non-personalised Physical Cards

Non-personalized physical cards are printed with a card design without personalization or cardholder information embedded in it. This type of card is usually ordered in bulk units. Since no cardholder information is embedded in the card, an identifier is printed instead. This identifier is printed on the back of the card and is called the “CARD KIT NUMBER” or the “ASSOCIATION CODE (assoc_code)”. This identifier will be used to associate a specific card with a user during card issuance.

During card delivery, the partner must determine which specific card has been associated with the user and send the correct one to the user.

Issue a Card

Related Links

• Card overview
• Create your card product
• Issue a virtual card
• Link & activate a non-personalized physical card
• Request for a personalized physical card
• Activate a personalized physical card
• Manage cards
• Card spending control
• Card payment authentication
• Card payments
• Manage card security