[v2] Onboard individual user
Understand the complete onboarding workflow for individual users, from profile registration to successful KYC verification. This guide provides a comprehensive overview of the steps needed to activate an individual's account.
Individual User onboarding involves the following processes:
Individual User Registration
The process involves capturing the required user information from the customer and submitting it to the platform to create a user profile or user entity that represents the customer. This process is dependent on the result of the risk evaluation and KYC verification handled by the bank partner. It is not affected by any activity in the KYC Verification process. This will only be active when the user profile has both passed risk evaluation and KYC verification.
Risk Evaluation
The process where the defined user profile containing the user information is checked against the various local and global financial blacklist and sanctioned personalities, to screen and prevent bad actors from gaining access to the financial capabilities of the platform. This process is added as a part of the KYC verification process handled by our bank partner. It is initiated when the KYC submission for approval is received.
KYC Verification
The process involves the uploading of the required customer KYC documents to the platform. The data presented in these KYC documents should correlate with and verify that the information provided in the user profile is legitimate and authentic. This process runs independently and is initiated when a KYC application is received from MatchMove by the bank partner.
Figure: User, Risk, and KYC interaction and state diagram
The state diagram below illustrates how the Individual User Definition, Risk Evaluation, and KYC Verification processes interact and affect one another.
Philippines
Philippines
All Other Regions
All Other Regions
Before a user is granted access to any financial facilities and capabilities within the platform, the USER and KYC must be in an approved or green status. These are the states depicted with a GREEN border:
Individual User Definition |
| The individual user profile required information is completed |
Risk Evaluation | Risk evaluation is integrated completely into the KYC verification process. No additional risk evaluation status will need to be tracked and handled. | The risk evaluation result did not garner any hits on the individual user profile when it was checked against all the available blacklists |
KYC Verification |
| The submitted KYC documents and data authenticated the legitimacy of the information in the individual user profile. |
Upgrading to V2 Identity & Onboarding API from V1?
Here's a complete step-by-step guide to help you — Identity & Onboarding v2 Upgrade.
Related Links
On this page
- [v2] Onboard individual user