Individual eKYC
Understand the identity verification standards and prerequisite documents required for onboarding retail users. This guide provides a comprehensive overview of the compliance framework and data structures needed for individuals.
Verify your customers quickly and securely with our comprehensive individual verification suite. From document checks to biometric authentication, the MatchMove platform provides multiple layers of identity assurance—all accessible through a single integration point.
Document Verification
AI-powered verification of passports, national IDs, driver's licenses, and residence permits from 220+ countries. The OCR technology extracts data in 40+ languages with built-in fraud detection.
Biometric Liveliness
Advanced 3D face mapping confirms users are real and present. The system detects deepfakes, masks, photos, and screen presentations with 99%+ accuracy—meeting iBeta Level 2 compliance standards.
Non-Doc Verification
Verify identities in as little as 4.5 seconds without document uploads. The platform cross-references government databases in 10+ countries for frictionless onboarding while maintaining full compliance.
Address Verification
Validate proof of address documents including utility bills, bank statements, and government correspondence. Processing completes in under 1 minute regardless of document language.
How Individual Verification Works
1
User Initiates Verification
The user begins the verification process within your platform. They consent to data processing and select their country of residence to ensure the correct document types are presented.
2
Identity Document Upload
The user captures or uploads a photo of their government-issued ID (passport, national ID card, driver's license, or residence permit). The KYC service can support 14,000 document types across 220 countries. However, availability of document types for a region will follow global risks and compliance reviews.
3
AI-Powered Document Analysis
The KYC service AI instantly extracts data using OCR technology, verifies document authenticity by checking security features, detects tampering or forgery attempts, and validates the document hasn't expired.
4
Biometric Liveness Check
The user takes a selfie or short video. The 3D face mapping technology confirms they are a real, live person (not a photo, deepfake, or mask) and matches their face to the ID document photo.
5
AML & Watchlist Screening
The verified identity is automatically screened against global sanctions lists, PEP databases, and adverse media sources. Risk scores are calculated based on configurable parameters.
6
Verification Complete
Results are returned in seconds. Approved users proceed immediately; flagged cases are routed to your compliance team for review. All data is securely stored for audit purposes.
AML Screening & Ongoing Monitoring
Protect your business with continuous compliance monitoring that runs automatically in the background—built right into your existing workflows.
Global Watchlist Screening
Automated checks against OFAC, UN, EU, HMT sanctions lists and more
PEP Detection
Identify Politically Exposed Persons across all jurisdictions
Adverse Media Monitoring
AI-powered scanning for negative news coverage
Ongoing Monitoring
Continuous re-screening alerts you to any status changes
Risk Scoring
Dynamic assessment based on multiple configurable risk factors
Security & Compliance
The KYC service verification infrastructure meets the highest security standards including SOC 2 Type II certification and GDPR compliance. All verification data is encrypted end-to-end and processed in accordance with global data protection regulations.
Individual eKYC User Journey
Designing a seamless eKYC (Electronic Know Your Customer) journey requires a delicate balance between regulatory rigor and user experience. While the interface is designed to feel intuitive and linear, the engine behind it is highly sophisticated.
The following workflow outlines the standard sequence of screens a regular user will encounter. However, it is important to note that the capture process is dynamic; the system adapts in real-time based on the user:
- country of residence
- risk associated with the profile
If certain triggers are met, the journey will automatically scale to include Enhanced Due Diligence (EDD) requirements, prompting for additional documentation or clarifying questions to ensure full compliance without compromising the integrity of the data.
Key Logic of the Journey
- Adaptive UX: The flow isn't one-size-fits-all; it adjusts based on the "residency" inputs.
- Risk-Based Triggering: High-risk profiles will see additional form fields that a standard-risk user will not.
- Dynamic Document Capture: The system intelligently requests specific IDs or supplemental proof that is legally required for verification.
Disclaimer
Verification Entry
Document Selection
*Document type availability per region is subject to MatchMove Compliance review.
Document Capture
Liveliness Detection (through video selfie)
Individual Profile
Proof of Address Upload
Submission
Confirmation
*Result may be given instantly If there are no issues on the documents submitted or if there are no any outstanding evaluation required for the individual profile.
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